You CAN report those potholes!
26 03 2008Are you also concerned about the potholes on our roads? Should we not assist our other road users and report these potholes? Earlier today the Arrive Alive Road Safety website received an email from a concerned motorist with the following message:
“I commend the super effort that you guys do…when have any of you last tried to drive anywhere by “just following the road” ….one cannot do it! On my Easter travels I have come across at least 10 cars changing tyres due to potholes, fell victim to one myself, passed one accident that was a direct result of a pothole.
What are being done to get our road to a drivable standard that will not make a farm road look like a highway?.”
The Arrive Alive website referred this message to the National Roads Agency and received a speedy response:
“ Thank you for this Sir! SANRAL has a policy whereby every single km of national road is covered by a Routine Road Maintenance contract. Included in the agreement between SANRAL and the contractor is a time limit for the fixing of potholes, which are identified through routine inspections of the road surface, and/or reporting by members of the public.
Should you come across potholes on the SANRAL managed sections of road (see the web site for details of road conditions - www.nra.co.za_ please report them to the appropriate authority whose details appear on large boards at the start of each section, together with the marker identification - the small blue boards at the side of the road, and they will be repaired within a short period, usually 24 hours.
Alternatively you can let me know about pot holes on this e-mail or info@nra.co.za and I will see that they get reported. Unfortunately many of the roads on which one travels fall outside the responsibility of SANRAL, and belong either to the provincial or to local authorities. [ The details of the appropriate authorities are available and can be provided to you.]
If your vehicle is damaged, you can also claim the repair of the damages from the authority, if you are able to prove that the pot holes actually caused the damage.
Warmest greetings
Wendy Watson
Project Manager: Marketing and Communications South African National Roads Agency Limited (SANRAL) Telephone 012 426 6053
A word of appreciation should go to the South African National Roads Agency Limited (SANRAL) for the speedy response. It is important to remember that we can report these potholes and also report Hazardous Road Conditions to the National Traffic Call Centre via the Call Centre section on the Arrive Alive Website.
Let us assist our other road users and assist in identifying and reporting these dangerous areas!
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